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CUSTOMER CARE

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Have any questions or concerns? 

We’re always ready to help!

Email us at

info@revengelingerie.co.uk

Or fill out our contact form and someone will be in contact shortly. 

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RETURNS

We will deliver any exchanged items free of charge!

  1. Please ensure all garments are unworn with tags attached

  2. Please email us to advise which items you are returning and the reason

  3. Please ensure you have paid the correct postage fee before sending items back to:

    Revenge Lingerie, 1 Jackdaw Rise, Nightingale Avenue, Eastleigh, Hampshire, SO50 9JT
  4. Please retain proof of postage when sending back your order.

Returns and Exchanges Policy

  • Returns must be made within 30 days of purchase.

  • All garments must be returned unworn with tags attached.

  • Tights and stockings must be return unworn with packaging unopened.

  • Items marked as "non-returnable" can not be returned. This does not affect your statutory rights.

  • Please note that any faulty item will only be accepted within 6 months from the date of purchase.

  • Coupon codes can only be applied to original orders and not exchange items. 
    The exception to this would be on any like-for-like items when a coupon code was applied to the original order.

  • During busy periods it may take longer than usual for us to process your refunds and exchanges.

FAQ

Do you provide International delivery?

 

Currently we only offer delivery in the UK but this will be changing shortly. Please bare with us while we grow. 

 

How do I return an item?

 

Return your item to the above address and email us the details of you order. Refunds will be processed within 5 working days of receiving the goods.

How can I contact your couriers?

 

All parcels are sent via Royal Mail and can be tracked using a tracking number, Please email us for your tracking number. 

 

What are your delivery options?

 

We are able to send your item the following ways:​

Uk Standard First Class - £3.95

Uk Standard Second Class - £2.50

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